We have a range of mobility scooters, manual wheelchairs and walking aids suited to your requirements which will enable you to get more from your holiday and give you the freedom and independence to explore the area at your own pace.
By hiring your mobility equipment from us in resort we can save you the stress of taking them on the flight and the worry that they may get damaged by the baggage handlers. Our mobility equipment is serviced to a very high standard and we offer 24/7 breakdown service.
We are able to deliver your scooters and walking aids to your accommodation or you can collect from us at a prearranged place. There are no extra fees for delivery. At the time of delivery we will take payment in cash and all the paperwork will be signed. We will also be able to give you a demonstration if you wish and you can take the opportunity to inspect the equipment for damage in the presence of our staff.
We offer a service that can be tailored to your needs, for example we can also ensure that the scooter / walking aids are waiting on your arrival at Dalaman airport, or we could even arrange for a private airport transfer from / to Dalaman airport. A private airport transfer would include the collection of your reserved equipment and / or the option of leaving it with the driver on your departure.
You can make your reservation by clicking ‘Book’ under the photograph of your chosen product. The booking form will expand and you can input your details. Once complete please click ‘Submit’. You will then receive an email confirmation.
We offer a free reservation service and we do not take any payment at the time of booking. Payment is made in full at the time of delivery.
Yes all our customers must sign a rental contract at the time of delivery of the scooter / equipment. This is a legal requirement.
Yes we take a fully refundable deposit of £70 GBP at the time of delivery. The deposit is a standard amount for all our products. It is imperative that all accidents, damages and thefts are reported to us immediately.
At the time of booking you will be asked to select a date and time for delivery of the scooter / equipment. We will deliver to your accommodation for no extra charge or can meet you at a prearranged point.
At the time of booking you will be asked to select a date and time for return of the scooter / equipment. We will collect from the place you specify on the booking form. If you wish for the return point to be different from the delivery point then this can be arranged. Please Contact Us to arrange this.
Yes of course. Delivery is free to any location within the locality of Marmaris and Icmeler. For other areas outside of Marmaris / Icmeler a delivery fee will apply. Please contact us for further information and fees.
Yes, please state the times required on the booking form. We operate a 24/7 service.
The member of staff that makes the delivery will demonstrate how to operate and maintain the equipment (e.g. how to charge your scooter).
At the time of delivery you will be given a demonstration on how to charge the scooter. It is your responsibility to enquire with your hotel / apartment complex that they are happy for you to charge it using their facilities.
It is your responsibility to enquire with your hotel / apartment complex to see if they can accommodate your requests. Please also keep in mind that whilst there may be lifts and disabled access available, your scooter / mobility equipment may be too large to fit.
No you do not. Our staff will ensure you are comfortable on how to operate the scooter at the time of delivery.
We highly recommend that all our customers are insured on their own travel insurance policy for operating a mobility scooter whilst overseas. Some travel insurance companies will fully insure you for personal accident and personal liability for mobility scooters for no extra cost but only if they are informed before you travel. The terms of our insurance are set out in the rental contract signed at the time of delivery. Please check what activities your travel insurance policy covers you for before you travel.
We offer a 24/7 breakdown service. If we are unable to repair the scooter / equipment then we will replace it with the same or similar product. Please contact us by telephone for assistance.
All of our scooters have been sourced from countries within the EU and meet all the safety standards you are accustomed to at home. Our scooters are regularly serviced and maintained to a very high standard by a local certified mobility scooter mechanic. The in-resort rental team are familiar with the general operation of the scooters and can often fix and trouble shoot minor issues, but our mechanic is on hand to perform all repairs and safety and maintenance checks and is available to us 24/7.
In the unlikely event of an accident or damage please contact us by telephone immediately. We will endeavour to repair or replace the scooter. Where possible take the names and contact details of any witnesses to accidents that you are involved in, however minor they may seem at the time. If the damage is substantial or there is evidence to suggest that the damage was intentional / caused by recklessness, then the deposit may be retained and additional costs charged for repairs. The terms are set out in the rental contract signed at the time of delivery. Please keep in mind that any damage caused by accidents not reported to us may cause serious injury to the next customer hiring the scooter / equipment. Please also note that you must not operate the scooter whilst under the influence of alcohol.
We require this information as many of our customers calculate the time they will arrive at their accommodation as they wish for us to deliver the scooter / equipment upon their immediate arrival. We must be able to check if the flight is on time or delayed in order to plan our operation in advance.
Please contact as soon as possible and advise us of the changes. There will be no charge to amend your booking if rental period remains the same. A new quote can be produced if required.
Please contact us to cancel a booking. Please try to give us as much notice as possible in this instance as there may be other customers requiring scooters / equipment and non-notification may potentially result in other customers experiencing a delay to their delivery.
You must always follow the instructions given to you at the time of delivery of the scooter / mobility equipment. Please remember to be considerate of pedestrians and reduce speeds in busy and confined areas.
You must inspect the scooter / mobility equipment at the time of delivery for any previous damage. We will also undertake a pre-rental inspection at this time in addition to our normal checks. We recommend that you take photographs of the scooter / equipment whilst in the presence of our staff to avoid any misunderstandings. If you are not happy with the standard or quality of the scooter / mobility equipment then you must let our staff know immediately and we will rectify the situation.
Upon collection of the scooter / mobility equipment by our staff at the end of your rental period, a post-rental inspection will take place in your presence. If there are any damage or cleaning requirements that you have not pre-notified us about, and the presence of which will delay the scooter being rented out again immediately, then the deposit or part of the deposit may be held to cover these costs. The terms of this are set out in our rental contract which you will sign at the time of delivery.
You must not let anyone else other than the named person on the rental contract use the scooter /equipment issued to you, and you must not let anyone else ride with you on the scooter / equipment (this can interfere with the balance and may cause a serious accident).
When leaving the scooter unattended always remember to take the key with you (where applicable). If you have to leave the scooter / mobility equipment unattended in a public area within your hotel / apartment complex area ensure that the staff know where you are leaving it, where you are going, and what room number you are staying in. We highly recommend that you request that you can store it in an area covered by CCTV where possible and take details of the staff that will be on duty during the time you are leaving it unattended. It is your responsibility to ensure that the scooter is in a safe place and any damage or theft that occurs in this period is entirely your responsibility.
If the scooter / mobility equipment is not returned to us at the prearranged time and date of collection stated on the booking confirmation / rental contract, or you do not contact us in advance to arrange an extension to the rental period then we will charge you for every day / part day over the initial rental agreement. The cost of this may be deducted from your deposit.
Thank you for the scooter rental. We were impressed with the assistance you gave. We will be returning next year and we will use your company again.
I hired a mobility scooter for my Mother during our holiday in Marmaris. The service was great. The scooter was delivered to our hotel at the time we asked for and we were shown how to use it and how to charge it. We will definitely be using their services again and I have recommended to my family and friends. The scooter really made a difference to the holiday and gave my Mother some independence.
Scooter was delivered to our hotel and we were impressed with the standard. It was identical to the scooter we have at home. We have brought our own scooter on holiday in the past but it was much easier to hire in resort. Price was reasonable and staff were helpful. Thank you very much.